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FEA02-Service-Analytics

To provide insights and analysis from usage of Skill Collector service.

  • Author: Reima Parviainen
  • Date / Version: 06/02/2023 / v 0.1

User roles

  1. Service Admin - Actor1

Prerequisites / Conditions

  1. JAMK university personnel should be able to view and analyze the collected data.
  2. We are not interested in SEO (Search Engine Optimization), since users have to be invited to use service.

Use Case Diagram

uml diagram

Description of use case

  1. Open Analytics Web GUI
  2. View collected analytics data
  3. Make moves based on analytics data.

Exceptions

  • No known exceptions.

Result

  • Service Analytics are collected and kept secure.
  • Data is used to make the service better.

Use frequency

  • Monthly

Additional information

  • Connected to:
  • Technical / Security Requirements:
    • If possible, use something else than Google Analytics.
    • Amount of users in service. (e.g How many users in last month)
    • Analytics should be able to track spent time on the service..
    • Analytics should be able to track what device end user is using.
    • Access to the analytics data should be restricted to authorized personnel at JAMK university.
    • The analytics data should be protected from unauthorized access, modification, or deletion.
  • User Acceptance:
    • The analytics should meet the requirements and expectations of JAMK university personnel.
    • The analytics feature should be tested and validated by JAMK university personnel before being released.

Sources